Q: Do you provide free samples before bulk ordering?
A: If the sample quantity is small, we will try to apply for it free of charge. If it is large, we need to charge some fees. Then the express delivery fee should be borne by you.
Q: How do I pay for my order?
A: We accept payment methods such as T/T, Paypal, Western Union, Money Gram, Visa, e-check, etc.
Q: How long will it take to receive the order after payment?
A: 1. Sample order time: Approximately 3 to 7 working days, depending on the complexity of the sample.
2. Bulk order time: Approximately 15 to 30 days, depending on the details of the product order.
3. If it is urgent, we can speed things up, as we are a manufacturer with our own factory.
Q: What is the MOQ for each different OEM/ODM product?
A: The MOQ may vary depending on the complexity of the customer's product and the packaging method.
Please feel free to contact us if you have any further questions.
Q: Are your products effective and safe?
A: We select safe materials for our cosmetics, which meet the standards of most regions and countries. During the R&D phase, we do extensive work to obtain clinical data to confirm the effectiveness of our products.
Q: What certifications do you have?
A: We have MSDS certification for our products and are an ISO22716/ISO9001/GMPC/CE/TUV/COA/MSDS certified factory in Guangzhou, China.
Q: Can I make products under my own brand?
A: Yes, we provide OEM and ODM services for domestic and international clients. We can also offer professional advice.
Q: Can you help with printing design artwork on the packaging?
A: Yes, if clients have design requirements, we have a professional and experienced design team to meet your needs.
Q: Can you provide us with customized ingredients and components?
A: If clients wish to use specific ingredients/components, we can have our R&D department synthesize samples and then test the stability of the ingredients. For special ingredients, as long as they comply with Chinese government regulations, we can also assist with sourcing.